The flights for the trip were with Jet 2 which told Nele it refunded the money for the flights on 11 April. Nele Klinkosch is also a student and is owed nearly £800 from Teletext Holidays for a trip to Spain cancelled in March.
But on 5 August he just received an email from Teletext saying that the company would no longer be responding to emails sent to its customer care email address. Only to be not replied to, or told a date for a refund, and now the date has passed with no further communication yet still no refund.”Īt one point Matthew was told he’d receive “more information” about his refund on 5 August. I have sent three emails, contacted them via their website, spoke to them on Twitter and called them spending over two hours on hold.
Matthew said: “I had a holiday booked with Teletext for the start of July, which I wasn’t notified was cancelled until the day after I was due to be back. Ryanair cancelled the flights for the trip and notified the couple. Matthew Taylor, a 19-year-old student, and his girlfriend paid £1,377 for a week in Corfu in July. Cash-strapped students waiting for refunds
TELETEXT HOLIDAYS LIVE CHAT FULL
Under ATOL rules, holiday firms are supposed to provide customers with full cash refunds within 14 days of a cancelled trip.īut Teletext Holidays has tried to fob off customers with refund credit notes or delayed refunds by saying it is still waiting for cash back from airlines. Many have spent several months trying to get their money back after their holidays were cancelled due to the pandemic. Read more © 2022 Teletext Holidays.Thousands of Teletext Holidays customers have taken to social media to complain about the way they have been treated by the online travel agent. The Foreign, Commonwealth & Development Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.įor the latest travel advice from the Foreign, Commonwealth & Development Office along with security and local laws, passport and visa information click andįor more information please see Keep up to date with current travel health news by visiting Please note the advice can change so check regularly for updates.įor the latest travel advice from the Foreign, Commonwealth & Development Office along with security and local laws, passport and visa information click and follow and and /FCDOTravelįor more information please see Keep up to date with current travel health news by visiting Please note the advice can change so check regularly for updates.
TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD For any questions, please visit the TTA Travel website. All existing Truly Travel bookings have been re-contracted with TTA Travel (ATOL Licence T7173) and existing holiday bookings will be fulfilled as planned. Truly Travel Ltd had their Travel Trust Association membership closed on 29th October 2021 and are no longer taking new bookings. Destinations such as Benidorm, Tenerife and Lanzarote offer exotic beaches and balmy weather without flying too far, or if you want to go the extra mile, city locations such as glamorous Dubai are sure to satisfy – and you won’t have to spend a fortune to get there. If you believe in travelling smart, you can also choose to book now, pay later, which means you put down a small deposit now and pay the rest in the days before you travel, reducing the burden on your pocket and giving you time to save up for those all-important ice creams! For over 28 years Teletext Holidays has strived to offer our customers great value holidays to all of their favourite destinations including Spain, Turkey, Greece and beyond. If you book right, you can find great early bird discounts as well as last minute deals in peak season, too. Traditionally, a cheap holiday is found in the non-touristy seasons or when the school holidays are over, but we know that may not suit your calendar. We do the homework and help you find cheap holidays across the board, whether it’s relaxing at the beach, indulging in a spa vacation or enjoying the buzz of a city break. However, smart saving doesn’t mean you have to skimp on the comfort factor. Search for Cheap Holidays with Teletext HolidaysĪ holiday is that much sweeter when you’ve got yourself a deal that won’t play havoc with your budget.
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